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Where Convenience Meets Connectivity : Exploring Omni-Channel Services

LeapAI perfect choice for customer care & customer retention

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WE'RE OFFERING TO OUR PARTNER
INTEGRATED SERVICES
based on the latest CX technologies to provide ideal end-to-end services tobyour end customers! All to be able to facilitate your business and enable your end customer to reach you out through multiple channels that match your customer’s needs, and enhance their loyalty to your products and services.
OUR PRODUCTS
LeapAI perfect choice
Chatbot GenAI

“LeapAI Bot” are used to conduct on-line chat conversations via text or text-to-speech, instead of providing direct contact with a live human agent. Chatbot software can automate conversations and interact with people through messaging platforms. Automate your services and customers retention by artificial intelligence that runs on a WhatsApp and digital channels! LeapAI helps businesses increase their ROI with an automated, pre-built, interactive messenger bots that guide product

Digital Invoice

Will improve your customer experience by sending a WhatsApp message included thanking customer and pdf copy of invoice after shopping or service provided. LeapAI will provide you a complete digital invoices system. LeapAI digital invoicing system complied with all SAMA regulations. Save the OPEX of the traditional invoicing and it is valuable channel to keep in touch with your customers and listening their voice about your finale products or services offered them.

Social Media Channels Integration

Simplification all social media interactions by providing you with one interface to handle and manage your business social channels interactions. With fully control and monitor customer journey on your social channels. Using the latest technologies serving a several the most of social media channels.

VOC, CSAT / NPS

Simplification all social media interactions by providing you with one interface to handle and manage your business social channels interactions. With fully control and monitor customer journey on your social channels. Using the latest technologies serving a several the most of social media channels.

Campaign Management System

Easy Access for LeapAI "CMS" to push Outbound Campaign. Target your audience through dynamic campaign management system with user privilege. Customizable marketing template and utility business messaging. Add your quick action buttons to encourage your target audience to take an actions Flexible integration with Chatbot and agent workspace.

CRM

Whether facilitated by LeapAI or existing beforehand, our CRM integration enables us to proficiently oversee your end customer database, thereby guaranteeing top-notch service delivery while streamlining operations, thus optimizing efficiency and productivity!

Growth Hacking Journey

Maximize revenue by crafting customer journeys for each stage of product/service sales, integrating digital communication channels, launching targeted campaigns via WhatsApp, Email, SMS, etc., promoting regular purchases, re-engaging dormant customers, and targeting cart and browse abandonments.

Gamification

Gamification tools enables you to transform unknown visitors hom visit your website/mobile apps into a real users by encorage them to register as a users. By activating interactive games such as spin to win wheel or easy games to obtain a special gifts such as a coupon or special offers to achieve the goal of incresing selles/service requests.

Leap Documents "LeapDocs"

Leap Docs enables you to upload a file regardless of the size of the data it contains, and the chatbot supported by AI generates the responses from the file that was uploaded.

Dashboard

Monitor the statistics of the contact center and measure the traffic of your customer engagements in real-time. All this helps you to handle quickly and directly the increasing demand on services and customers' needs, also to discover and analyze problems by reviewing complaints and customers suggestions.

OMNI-CHANNEL CONTACT CENTER
Leap space omni-channel include all inbound and outbound campaigns across all customers service channels such as voice calls , IVR , WhatsApp Business, live chat on your website, and all social media channels!
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Our Plans
Choose what's best
Leap Space 1
Agent/Month
$69
Be ready for your customer calls:
  • Inbound and Outbound Live Calls and Interactions
  • User-Friendly and Customizable drag-and-drop IVR builder
  • Self-Serviced Callback Option
  • Personalized Customer Interactions
  • Single point of management and reporting
  • Integrated Multiple Channels
  • Powerful orchestration builder, allowing you to configure call flows effortlessly through a single drag-and-drop tool.
  • Ensure regulatory compliance by recording each interaction with high-quality precision.
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Leap Space 2
Agent/Month
$89
Manage your digital channels:
  • Digital interactions management platform, including email, web messaging, and messaging apps.
  • Swift registration for WhatsApp numbers.
  • Verified green tick status.
  • An optimized workspace for digital employees with customizable panels and a dynamic display of conversation context.
  • Access a knowledge center.
  • Leverage rich media capabilities to effectively present and share relevant information.
  • Evaluate interactions using a robust and intuitive Quality Management solution.
  • Utilize an open-API for integration with Social Media, CRM, UC and more.
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Leap Space 3
Agent/Month
$129
Omni-Channel Contact Center:
  • Incorporating Leap Space 1 Voice and Leap Space 2 Digital
  • Inbound and Outbound Live Interactions.
  • User-Friendly and Customizable drag-and-drop builder.
  • Personalized Customer Interactions.
  • Single point of management and reporting.
  • Multiple Integrated Channels.
  • Ensure regulatory compliance by recording each interaction with high-quality precision.
  • Extra fair-use policy covering IVR minutes, data storage, API requests, and more.
  • Employ a unified tool to manage, monitor, and craft both voice and digital interactions, complemented by robust interaction analytics and KPI reports for a holistic understanding of the customer experience.
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Our Solutions​
Digital Channel Management Solutions​
Digital Channels​ Automation​
Digital Channel Chatbot Solutions​
GenAI​
Contact Center Operation​
Digital Channel Management Solutions​

With one click, understand your customers instantly. Recognize user intent and emotions swiftly to guide conversations effectively. Plug in to know your customers without delay. Utilize chatbot sentiment analysis to gauge customer satisfaction effortlessly.

Customer Experience Quality Control​

Business Intelligence Solutions​

Campaign​ Management System​

Customer Complaints Management​

Digital Channels ​Automation

Build Customer Engagement Workflows in a Few Clicks! Set triggers, create actions, check conditions, and introduce flow control with an intuitive drag and drop journey designer!​ Improve your digital marketing ROS through the right engagement in the right time with your audience and encourage them to be a real & loyal customers.​ Encourage the online visitors to complete the purchase​ or services request and purchase regularly!​

Digital Channel Chatbot Solutions​

"LeapAI Bot" facilitates online chat via text or text-to-speech, substituting live human agents. This software automates interactions on messaging platforms, particularly popular on WhatsApp. Users engage with chatbots via text interfaces, mirroring real conversations. LeapAI aids businesses by providing pre-built messenger bots for product selection and FAQ assistance, enhancing ROI.

GenAI

Generate new ideas, solve problems, and create new products.​ ​ No matter how your data source huge, elevate your creativity with LeapAI GenAI and create unmatched content.​ ​ Dramatically transform your business with a very truthful and accurate new content from the dataset of your business, allowing for more opportunities and new ways of thinking about human impact.​

Contact Center Operation

By integrating with your systems, Leap Space provide services that include all inbound and outbound campaigns across all customer service channels such as voice​ calls, IVR, live chat on your website, and all social media channels!​ ​ All this to arrange your business and coordinate with your customers by using real data to maintain the quality of service provided to your end customer and reduce waste sources.​

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